Refund policy
Return & Refund Policy
At Nestique, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we're here to help.
Returns
We accept returns within 30 days of receiving your order. Returned items must be unused, in their original condition, and include all original packaging.
Items showing signs of misuse, damage, or alteration may not be eligible for a refund.
Refunds
Once your return is received and inspected, we will notify you of the approval status. Approved refunds will be processed back to your original payment method within 5–10 business days, depending on your payment provider.
Exchanges
If your item arrives damaged, defective, or incorrect, please contact us and we will gladly arrange a replacement or refund.
Return Shipping
If the return is due to our error, we will cover the return shipping cost. For other returns, shipping costs may be the customer's responsibility unless otherwise required by law.
For assistance, please contact support@nestique.site.